It's now been a day and half. We've created these shortcuts and apps to try to help customers like you (and ourselves!) WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. Chat with Support Call Directly Need guided support? Someone called me back the next day like I requested, which was nice but I had to use a number that would incur a roaming fee if I were to use it. I am very angry. So even if you wanted to keep your phone number it's impossible until THEY update their system. **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. Drove 160 miles, got the sim card, fought with them for four hours to get it working so I could port my number. Tim was only in his late 20s, but just didn't care anymore. I have purchased my plans by the year for long time as well. All business will get complaints. Your System Sucks. Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. Now Im sitting here on hold again for over 20 min now. Tell us what your question is about so we can direct you to the best team to help you. RATES EXCLUDE INTERNET SERVICE. $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. You can call us directly and we will help you. That's how much they give a . If you like your plan but feel like you're running through all of your data before the end of the month, you can purchase a 1 GB data add-on option for $5. I factory reset the phone as well. So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Unsubscribe easily. I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. However, despite the quality of service they offer, there comes a time when you might want to cancel their services. Plans include unlimited talk and text and high-speed data. They lease service from AT&T, Verizon, T-Mobile or Sprint. This helps your unused balance roll over to the next service cycle. I can call my son in Maui. This company is a total scam. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 There's a problem. While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. Receive your unlock code via email. All of a sudden my phone stuck in sos mode. We then hung up. Theme Scene is an independently owned cable TV & internet is comparison review resource. A couple hours later my phone lost service. SMH!!!! And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. We DO NOT remove reports. Your Straight Talk phone uses the towers from one of these four networks. They are a SCAM!! I bought a service plan before my service cut off. Once the application is downloaded, you will need to sign in with your email credentials (username and password). The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! You can now share news articles on your favorite social media channels. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. We don't call a lot of people. This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. Only for personal use. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Wow! How Do I Check If There's Straight Talk Coverage in My Area? You can call us directly and we will help you. WebCustomer Service Chat Access Reward Information Download it now! If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. Straight Talk is a carrier formed by the combination of Tracfone and Walmart. In short, the two companies are not related. I had straight talk for years. Straight Talk does not own their own cellular towers. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. SELF-SERVICE AT YOUR FINGERTIPS I've talked to 6 customer care agents was promised to get a call back twice that never happened. Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. Verification can help ensure real people write reviews about real companies. In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. South Los Angles California, Internet Fraud, Bank fraud,Withdrawing money without authorization, Online Stock Options Trading Educatonal Platform, Detective John Graves Detective John Graves Detective John Graves John Graves Illegal molestation of home, life, and livihood. I told all of them the error I got. The phone is not within the Straight Talk Service Area Map . They might even offer some discounts or incentives to keep you with them. Sometimes, they might try to convince you to remain with them. Click on "Straight Talk My Account" or "TracFone Wireless, Inc." to cancel. I then told him that we would be leaving Straight Talk before the weeks done. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Never had any other carrier! DO Not do business with thieves. They are terrible! Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. The service was great and I never had an issue that caused any inconveniences. Switch "Screen Timeout" to the lowest setting. Straight Talk also sells cell phones in their physical stores and also on their website. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. I would leave 0 stars if I could. Check your balance, refill or manage plans and phones with our. Be the first one to find this review helpful. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. It allows the users Enjoy reading our tips and recommendations. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. I use the app to refill my monthly service and it always goes off without a hitch! I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. We will get back to you in a few minutes. Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. He said he was sorry but not allowed to once the ticket said it was denied. Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A I let him know this in no uncertain terms. Find answers to common Straighttalk questions below. MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. Claim your profile to access Trustpilots free business tools and connect with customers. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. Harris Teeter. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. Get buying tips about Prepaid Phones delivered to your inbox. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. I am now in the process of changing carriers because of how horrible they are and continue to be. All rights reserved. ConsumerAffairs is not a government agency. Listings for companies similar to Straight Talk: Customer service is awful. You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. I have been without service since 1/02/23. Click below for our Contact Information and hours of operation! When I got home to do the setup it said I had no service at my address. Unsubscribe easily. Their website claimed my transaction didn't go through even though my credit card was charged. However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. NOTE: It can take between 15 ? And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. You will also receive a text message with the details. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Turn off Bluetooth and GPS when not in use. on 2/28 at 3:05PM Concerns about data usage are often reported by users. Please fill out the form below and we will be in touch with you ASAP. You will need to perform a separate checkout for the items in your cart. Please refer to the latest Terms and Conditions of Service at StraightTalk.com. I mean extremely rude. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. You have exceeded the amount of items allowed in your cart. There is nothing like a good deal. People do change cards. Imagine not being able to call the police? An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. This is a garbage company and should not be able to do business. He hung up. This whole situation is f*cked up and I dont know what to do. Their website claimed my transaction didn't go through even though my credit card was charged. Unsubscribe at any time. If you need more data, you can purchase a 2 GB data add-on option for $10. This number was the main line to my business that are on paid ads, my website, business cards and that all my customers have already. If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. Privacy policy Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. Credit card and Account required for enrollment. You have exceeded the amount of Smartpay items allowed in your cart. Straight Talk is a brand of wireless phone service in the United States and the Caribbean. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! WebTo cancel your Straight Talk My Account subscription on PayPal, do the following: Login to www.paypal.com . I am going to be switching to AT&T prepaid. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. How Do I Activate My Straight Talk Phone? Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. You now have a spot reserved for Straight Talk Home Internet Service! She switched me over and I told the next person what happened. Questions about data usage and calls made, Recommendations regarding appropriate calling and data plans. Some of the information you might be asked to provide include your phone number, the name associated with your account, the account number, and your PIN. There wasn't one person that I spoke with that even cared. You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. on 2/28 at 12:51PM Hiding negative complaints is only a Band-Aid. You need help? Finally, click on the option for Chat Now and follow the prompt to reach a customer representative. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. Send a letter: It is also possible to write and send a letter to Straight Talk. Find customer service from top companies including phone number, online support, social media and chat, View all 888 Straight Talk customer service reviews , Straight Talk: Sometimes, hope needs to be fed to overcome hopelessness. I am not alone in this and their Facebook page is full of similar issues. Im so mad right now. Original review: Feb. 1, 2023. We also highlighted some reasons you might want to cancel your Straight Talk services. You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). Even when they trouble shoot my son's phone he still can't do anything. HIGH SPEED INTERNET REQUIRED. In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible. International long distance service is available to select destinations only, which are subject to change at any time. WebStraight Talk offers a variety of plans depending on your needs. Alarms, TTY and other systems may not be compatible. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Track data But they were so QUICK to take the money out of my account. Straight Talk is ideal for cellphone users that do not want to commit to lengthy contracts. You have exceeded the amount of items allowed in your cart. Verizon does not work well in this area, hence the AT&T sim card. There's no kind of help or communication to help at ALL. Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". I even went bought a new Sim card. If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. Still no service. After setting the sync settings, emails will begin displaying on your phone. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. WebSearch Newegg.com for iphone 6s plus straight talk. They refuse to refund my money too. Press # three times. Jan 4th of 2023 lost all coverage and internet. They also have a rewards program so you can earn points to get free monthly plans. Customer service gives no true resolution to the issue. Posted by nepaguy001. Straight Talk is a reliable alternative to major cellphone providers. I am beyond sick of straight talk!! Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. So I'm out money with no phone or service and thus far no solution offered. WebChat with one of our agents live. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. The NEW $55 Plan will You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. See 911 for details. Sorry they won't. Yesterday one of our phones just stopped working (wouldn't turn on). Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. I asked for a manager or someone that could do something. The $10 Global Calling Card must be combined with another Straight Talk Service Plan. Straight Talk is one of the leading wireless carriers in the United States. I told them I would like a refund. Wi-Fi: Use a secure Wi-Fi connection to stream music, video, and other data heavy content. I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. Call Straight Talk customer service faster with GetHuman 800-876-5753 Customer service Current Wait: 25 mins (14m avg) Free: Skip Waiting on Hold Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! 2023 Trustpilot, Inc. All rights reserved. This is one of the worst experiences I've ever had with any company. Still hasn't. We also ensure all reviews are published without moderation. Some phones on specific plans have hotspot capabilities. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. At Straight Talk, you can buy phones compatible with AT&T's LTE network. Why Ripoff Report will not release author information! Sign up to receive our free weekly newsletter. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. Straight Talk is also branded as Tracfone and offers prepaid phone service. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. I was a no show due to a soft water flooding of o Phone: If you want to cancel your Straight Talk service quickly, use the phone option. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. WebSupport - Straight Talk Home / Support Chat With Support Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns Our content is intended to be used for general information purposes only. Check running services and close unnecessary applications. What are the reasons for cancelling the Straight Talk service? Yesterday we discovered that we can't call the New York State Police. We will get back to you in a few minutes. I never was able to get one. Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. At this point youve probably tried calling Straight Talk Wirelesss customer service. After converting to the Verizon sim, my line has shown "inactive" for weeks. You have until DATE to complete the activation or you will lose your spot. In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. The worst phone service ever!!!! I have never talked to a worse customer service line nor have I ever delt with a worst company. Find out how we combat fake reviews. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. The latest complaint No mobile service was resolved on Jan 16, 2023. They outsource all of their work to Philippines who do not know the basics of the English language. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. BACKGROUND APPS: Turn off apps running in the background. You'll get all the information you need right on your phone! strict standards for business conduct. We value your privacy. If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. WebShould you have questions or concerns, please contact us via chat or by calling one of our customer care representatives at ************** PIN ****. Many customers received refunds from the company. I asked what request and he said that the ticket was closed and there was nothing else he could do. Straight Talk Contact Info. There are five different plans to choose from that offer different data, speed, coverage and pricing options. I accidentally threw my sim card away when switching to Visible. We've come across 5 numbers locally that we can't call. So we created a free concierge service you can call at the phone number below. You can keep your Straight Talk phone number after canceling their service. PLEASE if you want good service or a good phone plan look ANYWHERE else. Submit, rate and comment on Straight Talk ideas by visiting IdeaIncite.com. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. All rights reserved. I highly recommend straight talk as yo Straight Talk is a cellphone service provider that offers fixed and unlimited monthly plans. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. You have quick access to the information you need from the fly out Menu on the top left. Hamilton Ontario, MidWest Federal Credit Union Midwest Federal Credit Union Discriminates against Asians and people disabilities, PTSD and lies about their Certified ID is Fake Maine Brunswick, Braman Honda of Palm Beach Address: 5200 Lake Worth Rd, Greenacres, FL 33463 Phone: (561) 790-8570 bramanhondapb.com https://www.bramanhondapb.com/ my email is johntharp2023fl@gmail.com in case anyone wants to respond to the email or if you had a similar experience. Called customer service and she did not help me at all. Thank you, you have successfully subscribed to our newsletter! You'll see a list of merchants you've subscribed to. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. How do I cancel my Straight Talk service? Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support. T-Mobile: Call 1-877-453-1304. Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. Additional terms and conditions apply. After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account. Once again, I went home, called customer service, and learned that I could not in fact set up a service contract unless I already had a different phone for text message verification. Cell service is strong here. Thanks SO much! All you need to do is dial this number: 1-877-430-2355 and follow a prompt. Customer service is the worst, worst trained individuals on the planet. Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. Calling customer support is useless. He just did want to do it. Calls must originate from the US, or Puerto Rico. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service.